FAQ

Getting started at RealPrize Casino is straightforward and takes just a few minutes. Visit our website, click the sign-up button, and provide basic details like your email, username, and password. You'll need to verify your phone number to activate your account and claim the no-deposit welcome bonus. Once verified, you're all set to explore our games. We enforce a strict one-account-per-person rule to ensure fairness, so duplicates could lead to account suspension. If you run into any issues, our support team can guide you through it via chat or email.

RealPrize Casino offers exciting bonuses to enhance your play. New players get a no-deposit sign-up bonus of 100,000 Gold Coins plus 2 Sweeps Coins automatically after registration and phone verification. For your first purchase, choose packages like 350,000 GC and 70 free SC for around $35, with a 1x wagering requirement on SC. Daily login rewards start at 5,000 GC and 0.30 SC, scaling up with VIP tiers. Refer friends for up to 200,000 GC and 70 SC per qualified referral. All bonuses are ongoing, but Sweeps Coins expire after 60 days of inactivity. Check our promotions page for the latest details, and remember, these are for fun—outcomes aren't guaranteed.

At RealPrize Casino, our no-deposit bonus doesn't require a code—it's automatic upon signing up and verifying your phone. You receive 100,000 Gold Coins for free play and 2 Sweeps Coins that need a 1x playthrough before redemption. This offer is perfect for testing games without spending a dime. If a promotion ever involves a code, like for referrals, you'll enter it during signup or in your account dashboard. Always review terms, as bonuses are available only in eligible US states, excluding places like Idaho and Michigan. It's a simple way to kick off your adventure.

Deposits at RealPrize Casino are easy with options like Visa, MasterCard, PayPal, ACH, and bank transfers—all in USD. Head to the coin store, select a package (starting around $9.99), and complete the transaction for instant credits. For withdrawals, redeem Sweeps Coins after meeting the 1x playthrough. Minimum redemption is 100 SC for cash ($100 value) or 45 SC for gift cards, with a daily max of 10,000 SC ($10,000). Florida residents have a $5,000 cap per spin. Full KYC verification is required before cashing out, ensuring secure processing. Transactions are fast and fee-free on our end.

Wagering requirements keep things fair and simple at RealPrize Casino. For Sweeps Coins from bonuses, you must play them through 1x before they become redeemable—meaning if you get 2 SC, wager them once on eligible games like slots or table games, and any winnings plus the original amount can be cashed out. All game types contribute 100% unless specified. Gold Coins have no wagering since they're for fun only. This low requirement makes it accessible, but always play responsibly. Track your progress in your account balance to see when you're ready to redeem.

Absolutely—RealPrize Casino is fully optimized for mobile devices, so you can play on iOS or Android without downloading an app. Just access our site through your browser for seamless slots, blackjack, and more from providers like Red Tiger Gaming. The interface adjusts to your screen, keeping all features like bonuses and support intact. Whether you're on a commute or relaxing at home, expect smooth performance. If you encounter glitches, try clearing your cache or switching networks. Mobile play is a great way to claim daily bonuses on the go.

RealPrize Casino boasts a diverse selection of games, including online slots, blackjack, roulette, poker, and craps. We partner with top software providers like Booming Games, NetEnt, Playson, Relax Gaming, and Swintt for high-quality, fair titles. Try fan-favorites with stunning graphics and features. All games are available in Gold Coin mode for practice or Sweeps Coin mode for prize potential. New releases drop regularly, so there's always something fresh. Explore our library to find your next go-to game.

RealPrize Casino operates under sweepstakes laws in the US, ensuring legal play in permitted states. We're not a traditional gambling site but a promotional sweepstakes platform, compliant with federal and state regulations. This means no license from bodies like the Nevada Gaming Commission is needed, but we adhere to strict standards for fairness and security. Independent audits verify our RNGs for random outcomes. Available nationwide except in excluded states like Washington and New Jersey—check our terms to confirm eligibility in your area.

Know Your Customer (KYC) verification is required before redeeming prizes to prevent fraud and comply with laws. After signup, upload documents like a government ID, proof of address, and possibly a selfie via your account portal. The process typically takes 24-48 hours, and our team reviews it promptly. Phone verification happens at registration for bonuses. Once approved, you can withdraw without issues. It's a one-time step that adds security—think of it as safeguarding your winnings. If you have questions, contact support for assistance.

If you hit a snag like a game not loading, first refresh your browser or app. Clear cache and cookies, ensure a stable internet connection, and try a different device. For login problems, reset your password via the forgot password link. Our games run on reliable software from providers like Kalamba Games, but if issues persist, reach out to support@realprize.com or use live chat for real-time help. We aim to resolve most problems quickly so you can get back to enjoying the action.

RealPrize Casino promotes responsible gaming with tools to help you stay in control. Set deposit limits, take self-exclusion breaks, or use reality checks to monitor playtime. We provide links to resources like the National Council on Problem Gambling for support. Remember, gaming should be fun—never chase losses. If you need to step back, our team can assist with account restrictions. These features are easy to access in your profile, ensuring a balanced experience.

We use advanced encryption and firewalls to protect your data and transactions at RealPrize Casino. Personal information is stored securely, and we never share it without consent. Regular security audits keep our platform safe from threats. Play with peace of mind knowing our systems comply with industry standards. If you suspect any issues, report them immediately to our support team.